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Liochat: Your All-in-One
Solution for visitor chat

Widget, inbox, AI auto-replies, aliases, and the rest of the loop — without a bloated helpdesk.

Visitor widget

Embed on any site. Visitors start a chat without leaving the page.

Agent inbox

Realtime threads, typing, and read receipts on web and mobile.

Visitor details

Pre-chat fields, page views, and transcripts stay on the session.

Canned replies

Keep the tone consistent without sounding like a template farm.

AI auto-replies

Knowledge base first, then a human with the full transcript.

Our product has received incredible
feedback from our customers

Operations lead

Liochat customer

Liochat replaced the tab chaos. Visitors land in one inbox and we actually answer them.

Studio owner

Liochat customer

The widget looks like it belongs on our site. Agents hop on from their phones without a fuss.

Growth marketer

Liochat customer

We turned on AI for after-hours and still see every handoff. No mystery tickets.

Support lead

Liochat customer

Canned replies and aliases keep the tone consistent without making us sound like a bot.

Answers to Your Frequently
Asked Questions

Find answers about the Liochat widget, inbox, AI replies, and plans — so you can get visitors talking without a bloated helpdesk.
How do I add the widget to my website?
Liochat gives you a script tag after you create a website. Paste it before the closing body tag. Visitors open the widget on that domain; you answer from the inbox.
Is visitor data secure?
Chats stay in your workspace. Agents only see websites they belong to. Plan limits, aliases, and presence are enforced on the server — not just in the browser.
Can I answer from my phone?
Yes. The same conversations show up in the web inbox and the mobile agent app, with realtime messages, typing, and read receipts.
How does AI auto-reply work?
On plans that include it, Liochat can answer from your knowledge base first, then hand the thread to a human when the visitor needs a person. You still see the whole transcript.
Is there a free plan?
Yes. Start on the free plan with no credit card. Upgrade when you need AI replies, extra sites, or more agents.
Can I customize the widget?
You can match colors, greeting copy, pre-chat fields, and agent aliases so the widget looks like it belongs on your site — not like a generic bubble.
How do I get started?
Create an account, add a website, drop in the script, and open the inbox. The first visitor chat lands in the same thread your team will keep using.
Does it work with more than one website?
Paid plans unlock extra sites. Each site has its own widget and aliases; your inbox can still see every conversation you are assigned to.
What kind of support is available?
Email us anytime at [email protected]. We read every message — this is a small product, not a ticket black hole.
Can my team share an inbox?
Invite agents to a website, switch aliases, and keep presence in sync so visitors are not talking to a ghost tab.

Ready to talk to visitors
without the noise?

  • No credit card needed
  • Free plan to start

Questions? Write us at [email protected]

Get in touch